This Privacy Policy explains how PortaFact ("we", "us") collects, uses, and protects personal data when you use app.portafact.com, our mobile apps, and related services (the "Service").
We may collect: • Account data: name, email, password hash, organization name, language preference • Billing data: subscription plan, billing status (payment card details are handled by Paddle, not stored by us) • Usage data: logs, device/browser type, IP address, actions in the app • Content you provide: clients, invoices, quotes, uploaded files • Support communications you send to us
We use personal data to: • Provide and maintain the Service • Process subscriptions and authenticate users • Send transactional emails (invoices, reminders, account notices) • Improve security and prevent fraud • Respond to support requests • Comply with legal obligations
PortaFact subscription payments are processed by Paddle as Merchant of Record. Paddle collects payment and billing information according to its own privacy policy. We receive limited billing metadata (e.g. subscription status, customer ID) needed to manage your account.
We use essential cookies and local storage for authentication, language preference, and session management. We do not use third-party advertising cookies on the core application.
We share data only with service providers that help us operate the Service (hosting, email delivery, payment processing), when required by law, or with your direction (e.g. sending an invoice to your client). We do not sell your personal data.
We retain account and billing data while your account is active and for a reasonable period afterward for legal, tax, and security purposes. You may request deletion of your account by contacting [email protected].
Depending on your location, you may have rights to access, correct, delete, or export your personal data, or to object to certain processing. Contact [email protected] to exercise these rights.
Privacy questions: [email protected] Website: https://app.portafact.com